Terms and Conditions

Welcome to Allure by Shreya Jewellery! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our online store, the purchase of jewellery, and other products offered on our website. Please read them carefully.

Allure by Shreya Jewellery offers high-quality, handcrafted artificial jewellery sourced from across India. Our mission is to provide beautiful, unique jewellery pieces that reflect the artistry and cultural heritage of Indian craftsmanship.

• Product Descriptions: We make every effort to ensure that the descriptions, images, and specifications of the jewellery products on our website are accurate. However, due to variations in monitor displays, slight differences in the actual product may occur.
• Pricing: All prices are listed in [currency] and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be calculated at checkout.
• Availability: While we strive to ensure availability of all items, all products are subject to stock availability and may be discontinued or out of stock at any time.

• Order Process: After selecting your products and completing the checkout process, you will receive an order confirmation email. This email acknowledges that we’ve received your order, but it does not signify our acceptance of the order.
• Order Acceptance: Orders are accepted once the products are dispatched from our warehouse. If there is an issue with your order, such as a product being out of stock, we will contact you directly to resolve the situation.

• We accept payments through secure methods, including [list of payment options: credit/debit cards, PayPal, net banking, etc.].
• Payments are processed in real-time. If your payment is declined or unsuccessful, your order will not be processed.

• Shipping Costs: Shipping fees are calculated based on the delivery location and will be displayed at checkout.
• Delivery Time: Delivery times vary depending on your location and the shipping method selected. Standard delivery typically takes [X] to [Y] business days.
• Tracking: You will receive a tracking number once your order is shipped, allowing you to monitor its status.

• Return Policy: We want you to be completely satisfied with your purchase. If you are not happy with your jewellery, we offer a [X]-day return policy from the date of delivery. Items must be returned unused, in their original packaging, and in resellable condition.
• Exchange: If you wish to exchange a product, please contact us within [X] days of receiving your order. Exchange items must be in the same condition as when they were received.
• Non-Returnable Items: Certain items, such as custom or personalized jewellery, may not be eligible for return or exchange unless they are damaged or defective.
• Return Process: To initiate a return, please contact our customer support team at [email/phone number]. We will guide you through the process and issue a return label if necessary.

• If you receive a damaged or defective item, please contact us within [X] days of receiving the order. We will either replace the item or offer a full refund, depending on the issue.

• Copyright: All content on our website, including images, logos, designs, and text, is the property of Allure by Shreya Jewellery and is protected by copyright laws.
• Trademark: The name "Allure by Shreya Jewellery" and all related logos are trademarks of Allure by Shreya Jewellery. These trademarks may not be used without permission.

• We value your privacy. For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy [link].
• We use secure encryption technology to ensure that your personal and payment details are protected during transactions.

• Allure by Shreya Jewellery is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability to you for any claim related to your purchase will be limited to the amount you paid for the product(s) in question.

• These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State], and any disputes will be resolved in the courts located in [City/Location].

• Allure by Shreya Jewellery reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.

• If you have any questions regarding these Terms and Conditions or need assistance with your order, please feel free to contact us at:
  • Email: [your email address]
  • Phone: [your phone number]
  • Address: [your business address]

• Allure by Shreya Jewellery makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of the information on this website. Use of the site is at your own risk.